The following statement is submitted by High Bridge Audio.  It includes our policies regarding data collection, information sharing and privacy.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via forms, email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us remove any data we have about you.
  • Express any concern you have about our use of your data.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.  We do not store any financial information and only transmit this over an encrypted connection to third-party credit card processors to verify the transaction.

Email

We send all new members a welcoming email to verify password and username.  If a customer places an order with us through our website, order information will be emailed to them.  Customers must ‘opt-in’ to receive email newsletters regarding specials, promotions, and information on new products.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to either us or third-party processors in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Data Breach

In the event of a data breach, within 72 hours of us becoming aware of such incident, we will notify customers and relevant authorities.

Notification of Changes

If changes are made to our privacy policy, we will post those changes on our Home page. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, users will be notified by email. Users will have a choice whether or not we may use their information in this different manner. Information will always remain in accordance with the privacy policy under which the information was collected.